All products sold by IndustrialComponent.com (including USBStuff, FireWireStuff, Opticisolator, 3dotAudio, 3dotVideo, FiberStuf, USB‑Shop, 24bithifi) carry complimentary support for 30 days from the ship date, unless a different term is noted in the product listing.
If a part is found defective in material or workmanship, you may request a Return Merchandise Authorization (RMA) from an authorized IndustrialComponent representative. Purchaser must prepay return shipping. IndustrialComponent reserves sole discretion over repair or replacement value and may decline reimbursement for return-shipping costs.
Illustrations and descriptions in our catalogs serve solely for identification and do not imply merchantability or fitness for a particular purpose. No warranties—express or implied—are made beyond the 30‑day limited support. IndustrialComponent reserves the right to correct any catalog errors at any time.
IndustrialComponent disclaims liability for any incidental or consequential damages. Our total liability shall not exceed the purchase price of the product, excluding shipping, handling, payment-processing fees, and any taxes or duties.
We commit to a good‑faith effort to resolve defects within the support period. Before returning a product, please contact us with your invoice date and number, a description of the defect, and request your RMA. Title, risk, and cost of loss remain with the purchaser during return shipment.
IndustrialComponent is not responsible for in‑transit damage—file claims with the carrier. We cannot refund shipping charges or any taxes, duties, or fees incurred.
Local codes and regulations governing installation and use vary by region. Customers must verify product compliance before purchase. Unauthorized returns will be declined. Exchanges require prior authorization and may incur restocking fees.
IndustrialComponent retains sole authority over credit, exchange values, and restocking charges. Shipping costs and any applicable taxes or duties on exchanged items are non‑refundable.