| Contact Information:
E-mail:
or call:
Toll Free Order Line in US and Canada:
1-877-446-8947
(1-877-4 HOT WIRE)
Main Office & Order Line ( International / World Wide
):
+1-707-778-6299
FAX Order Line ( International / World Wide ):
+1-707-778-0776
International Credit
card information: use this link for detailed imformation
about ordering with international credit cards.
eMail correspondence may not be secure. We suggest FAX orders as an alternative
to email or use our online shopping cart which has international shipping
rates.
All shipping times are dependent
on product availability and may be subject to inspection delays
*
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Our Shipping Charges:
FLAT RATE SHIPPING COSTS: Shipping
costs are directly reflected by actual UPS, TNT and Fedex costs
plus handling and packaging, amortized over actual costs and handling
expenses. UPS and Fedex charge by weight and distance from Northern
California. "Off Shore" shipping by any carrier can get expensive
... until now ! *Flat Rate Shipping is per order ... one item
or many items up to 5 pounds (2.3 kilograms) by weight. Each increment
of 5 pounds is at these flat rates below*.
Shipping Within United States:
UPS Standard (Ground) Service within the United States: US$
8.00 ...
for one item or many items... Flat Rate by weight*
UPS/DHL/FedEx 2-Day / 3-Day Service within the United States: US$
25.00...
for one item or many items... Flat rate by weight*
UPS/DHL/FedEx Overnight Service within the United States: US$
40.00...
for one item or many items... Flat rate by weight*
International to Canada and World Wide:
UPS or AirBorne (DHL) Standard Service to Canada: US$
25.00 ...
for one item or many items. ... Flat Rate by weight*
UPS, Airborne & Fedex Expedited
to Canada: US$ 45.00 ... for
one item or many items. ... Flat Rate by weight*
UPS, Airborne & Fedex International
to all of Europe and Scandinavia: US$
45.00 ...
for one item or many items. Flat Rate by weight*
UPS, Airborne (DHL) & Fedex International
to Australia, New Zealand, Taiwan, Hong
Kong, Singapore,
Korea and Japan: US$ 45.00 ... for
one item or many items. ... Flat Rate by weight*
UPS, AirBorne (DHL) & Fedex International
to the Arabian Peninsula & Persian Gulf: US$
55.00 ...
for one item or many items. ... Flat Rate by weight*
International Shipping
Deadline is 1:00 PM, Weekdays - Pacific Coast Time
(USA). We have shipping difficulties
to: Argentina, Brazil, Chile, Mexico, Paraguay
and to India, Pakistan, Iran and many countries
in Africa. These countries' customs
services may not recognize their countries'
Global Agreement on Trades and Tarrifs (GATT) and/or
North
American Free Trade Agreement (NAFTA) and may charge
exorbitant taxes, tributes, tithes and other extraneous
fees or otherwise reroute your shipment. If you reside
in these countries we suggest you contact your local
customs authorities for clarification.
*Generally, if UPS, Air Borne or Fedex services are available
in your country, we can ship. IndustrialComponent.com
does not and will not pay any import duties, regional or local
sales or VAT taxes, tithes or tributes. All items in our catalogs
are shipped as "Commercial Samples" and fall under the NAFTA and
GATT treaty guidelines as "High Technology Digital Electronic Accessories,
Service and Repair Parts" and as such are supposed to be "duty free" by
the GATT and NAFTA Agreements. There are no DOD complications with
any
of the products in our catalogs.
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Regular shipping policies :
IndustrialComponent.com has discovered that United Parcel
Service, DHL / Air Borne Express and Federral Express can provide
reliable delivery
in Canada, all of European and Pacific Basin Countries
and to many other world wide locations. We suggest that our "off
shore" customers consider the UPS International Services, DHL / Air
Borne Express and Federal Express Services as the primary alternatives
for small and large shipments. We have had experience shipping to
such countries as South Africa, Saudi Arabia, Austria, Australia,
Belgium, Denmark, Hong Kong, Israel, Japan, England and all of the
UK including Canada and the British Virgin Islands, Taiwan, Scotland,
Sweden, Norway, Ireland, France, Germany, Latvia, Slovakia and many
more ... and have encountered little difficulty shipping via these
carriers.
We will ship via Federal Express (Fedex), recipient
pays (that is your company as recipient) on special request. (We
will ship via US Global Priority Mail (Insured), only upon special
request, as US and International Mail Services have NO RELIABLE SHIPMENT
TRACKING FACILITY.)
For domestic expedited shipping services we offer Red
(Next Day) and Blue
(2nd Day) in addition to Ground
Service in the USA.
We are authorized UPS, DHL / Air Borne and FedEx
shippers. You will pay extra for these faster, expedited
shipping
services. See Flat Rate Shipping information above.
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Returns Policy: Returns for Refund = NO .... Returns for
Exchange = Yes, in some cases.
Important: Returns for exchange are handled on a
case by case basis. All returns for exchange must have an RMA number
assigned. Generally the Manufacturer's warranty will apply and
all warranty questions should be directed to the particular manufacturer. Click
this link for details.
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FAX, Voice and eMail Contacts:
Credit card information in any
email correspondence may not be secure. We suggest FAX orders
as an alternative to email.
Orders may be FAXed to IndustrialComponent at +1-707-778-0776.
Orders for wire transfer payments and/or "pro forma" invoices
may be sent via email to :
Orders = Contact IndustrialComponent.com

via email
Credit card information in any email correspondence
may not be secure. We suggest FAX orders as an alternative
to email.
IndustrialComponent.com / CatalogStuff Gateway Pages: http://www.catalogstuff.com
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What is IndustrialComponent.com's address ??
IndustrialComponent.com
430 Petaluma Blvd. North
Petaluma, California 94952 USA
Main Office Voice: +1-707-778-6299 - FAX: +1-707-778-0776
Toll Free in US and Canada Order Line: 1-877-446-8947
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What method of payment do you accept ?? ... Most.
We are prepared to accept advance payment by checks and credit
cards ( Visa, MasterCard and American Express). Purchase
orders must be prepaid before your order will
be shipped. Checks for advance payment or pre
approved purchase order billing should be made out to
: CatalogStuff.
If you are an Original Equipment Manufacturer (OEM),
Computer Dealer, Distributor, Systems Integrator, or
Value Added Reseller, we have volume pricing on most
of our listed products, please call : 707-778-6299
or email : orders@catalogstuff.com
Contractor, 1099 questions and sales tax inquiries
should be handled via email. If you are an OEM, we
can help
get
you connected directly with many of our suppliers.
Please call IndustrialComponent.com OEM sales: 707-778-6299
or email
your OEM inquiry.
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If it is not listed on our web site, we may have
it soon, so please ask when you call or email. If you
know of an existing USB, iLink, FireWire, 1394 or digital
multimedia product that is not listed, please feel
free to contact us at any time. Further inquiries ..
email is best ...
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